Spent a day documentingsupport processes, so I can fire the CS dept and replace with someone cheaper. (I am the CS dept.)
@jamespanderson I thought this for forever, too, but I'm clearly not adding value in ~80 of every 100 emails I send these days.
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@patio11@jamespanderson Phase yourself out. Monitor discussions closely at first. Step in where necessary. Frees you up for what's next.Thanks. Twitter will use this to make your timeline better. UndoUndo
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