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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    Patrick McKenzie‏ @patio11 20 Aug 2012
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    Fair pricing is understandable, predictable, and agreed to in advance. Metered billing is often 0 for 3. Take note, SaaS folks.

    7:14 AM - 20 Aug 2012
    • 9 Retweets
    • 10 Likes
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    11 replies 9 retweets 10 likes
      1. New conversation
      2. Stephen Kellett‏ @softwareverify 20 Aug 2012
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        Replying to @patio11

        @patio11 As obscure writing goes that is totally opaque. What is the message you are trying to convey? 0 for 3? What?

        2 replies 0 retweets 0 likes
      3. Patrick McKenzie‏ @patio11 20 Aug 2012
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        Replying to @softwareverify

        @softwareverify Metered billing is, frequently, neither predictable nor understandable nor agreed upon in advance.

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      2. Andy Powell‏ @apowellgt 20 Aug 2012
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        Replying to @patio11

        @patio11 Agree, but tough to implement when COGS is metered and represents a non-trivial % of revenue (e.g. @CallRail & @Twilio).

        1 reply 0 retweets 0 likes
      3. Patrick McKenzie‏ @patio11 20 Aug 2012
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        Replying to @apowellgt

        @apowellgt Largely agree for the Twilio case, but email me if you want to talk about options for Twilio-using SaaS. (Or come to TwilioConf.)

        1 reply 0 retweets 0 likes
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      1. Dan Loewenherz‏Verified account @dwlz 20 Aug 2012
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        Replying to @patio11

        @patio11 non-metered billing monetarily incentivizes developers to prevent existing users from using more resources

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      2. Dan Loewenherz‏Verified account @dwlz 20 Aug 2012
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        Replying to @patio11

        @patio11 how is that fair for anyone?

        1 reply 0 retweets 0 likes
      3. Carter T Schonwald‏ @cartazio 20 Aug 2012
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        Replying to @dwlz

        @dwlz @patio11 It really depends on who you have as core customers etc! Tarsnap and aws are examples of high volume metered services.

        1 reply 0 retweets 0 likes
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      1. Bjarni R. Einarsson‏ @HerraBRE 20 Aug 2012
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        Replying to @patio11

        @patio11 We made this mistake with @PageKite - uptake is *much* better after switching to "pay what you want": https://pagekite.net/pricing/ 

        0 replies 0 retweets 0 likes
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      1. Adam‏ @uptill_3 20 Aug 2012
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        Replying to @patio11

        @patio11 Are you saying poorly structured metered billing is bad, or that you think metered billing in general is bad in principle?

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      1. Matt Wensing  🐙‏ @mattwensing 20 Aug 2012
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        Replying to @patio11

        @patio11 the siren song of pay-as-you-go -- seems so fair

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