@patio11 Do you mean calls/emails for inquiries re: AR? What % of accounts start there, as opposed to the free trial?
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@brennandunn Typically 90% no-touch, but I'm getting better at calling people back, and they're disproportionately high-value (200+ /mo) - 3 more replies
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@patio11 do you have any assistance? -
@mattwensing Sporadically, and none on customer onboarding or sales. (Why? Laziness, lack of need until recently, and need-to-talk) - 1 more reply
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