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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 May 22
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      Patrick McKenzie Retweeted Stephanie Hurlburt

      This also functions to say "Yes, I very well might be able to do that thing that you might assume I cannot do if you just saw off-the-rack pricing; please get in touch to discuss your needs."https://twitter.com/sehurlburt/status/1264058218541576192 …

      Patrick McKenzie added,

      Stephanie Hurlburt @sehurlburt
      Random pricing tip: Have an expensive option that almost no one goes for. If too many people go for it, not expensive enough. Among other reasons to do it, I often see work that I would happily pay more for, but cant, and then the creator never knows they could've made more money
      Show this thread
      2 replies 20 retweets 164 likes
      Show this thread
      Patrick McKenzie‏ @patio11 May 22
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      If you sell software for $X00 no sophisticated buyer of software will assume custom engineering work is on the table. If you have an option to pay you $Y00k, every sophisticated buyer of software will assume custom engineering work is something you have contemplated.

      10:14 PM - 22 May 2020
      • 30 Retweets
      • 253 Likes
      • 679gayley David Benson 🖤🌎🏳️‍🌈 Danielle Fong 🇨🇦🇺🇸🏴‍☠️ peartan314513 Theo etalian VidFlumina Jim Kleiber Sukhdev Gill
      5 replies 30 retweets 253 likes
        1. New conversation
        2. alexandronov‏ @alexandronov May 22
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          Replying to @patio11

          @sehurlburt it also, in my experience, increases the comfort with people buying what was the old top price item - “I’m getting a deal”

          1 reply 0 retweets 7 likes
        3. Patrick McKenzie‏ @patio11 May 22
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          Replying to @alexandronov @sehurlburt

          Anchoring is a very real thing.

          1 reply 0 retweets 9 likes
        4. 1 more reply
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        2. Ryan‏ @youfoundryan May 22
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          Replying to @patio11

          More than once when buying software, we've said among ourselves "wow they could add a zero to this invoice and we'd still be happy" as we quietly approved the purchase order. In fact we want you to add the zero! We want to know your business is sustainable so we can rely on you!

          3 replies 1 retweet 33 likes
        3. HG‏ @Jhadur May 23
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          Replying to @youfoundryan @patio11

          Yes! And also that we're a major enough player that we can rely on you taking us seriously and prioritising our needs!

          0 replies 0 retweets 5 likes
        4. End of conversation
        1. New conversation
        2. Ageless O₂ Absorber‏ @dr_barnowl May 23
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          Replying to @patio11 @SwiftOnSecurity

          The difference between a good customer and a terrible customer. The good customer knows you're each bringing value to the other you wouldn't realize on your own. The bad customer just wants you to work for free but can't quite get away with it. Cooperation vs coercionpic.twitter.com/FxrW2xfP8N

          1 reply 1 retweet 11 likes
        3. Ben Thompson‏ @monkeyprojects May 23
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          Replying to @dr_barnowl @patio11 @SwiftOnSecurity

          Karen Boomer wouldn't be our customer. Insist on a discount and we will terminate discussions and refuse the sale. Heck I would probably veto the sale even if they came back and offered full price. Companies that insist on discounts aren't worth the hassle.

          1 reply 0 retweets 2 likes
        4. 1 more reply
        1. Karen Boomer on Day 99: Moving into VR‏ @ConsultingCso May 22
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          Replying to @patio11

          Whatever your asking price is, my job is not to pay it. Integration services included. Leave yourself room because $Z00k is coming off your $X or $Y00k! ;)

          0 replies 0 retweets 4 likes
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        1. icd‏ @wan0net May 23
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          Replying to @patio11 @SwiftOnSecurity

          Something something ServiceNow.

          0 replies 0 retweets 3 likes
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