Hard endorse. Note that, depending on what you write about, the moderator can be a target for enemy action, and you do not want Tier 1 CS protecting you from enemy action when they are scored on Tickets Per Hour.https://twitter.com/paulg/status/1251537525145042953 …
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This is one of those “If you participate in a markets for lemons all escalation paths go through people whose policies are calibrated to deal with lemons” sort of issues, too. The median Medium CS experience is designed for the median Medium author.
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