Businesses renegotiate contracts all the time, for many reasons, and the attempt to renegotiate a contract is both a) not a refusal to honor the original contract and b) not a thing you should, in general, be particularly offended by.
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"What do you do if they refuse to pay next month?" Mostly they don't; they slow roll invoices and a SaaS company leisurely attempts to convert invoices to money. If they outright refuse to pay, cool, businesses gonna business. Really clear no regret decision at that point.
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I recall one customer (a used car dealership, not shockingly) who disagreed that they had actually signed up for our service, refused to pay for 6 months of services, then demanded a 50% discount going forward because we were overpriced. They seemed... surprised to hear "No."
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No, you're not. I can calculate to multiple decimal places over ~10 years what this costs. It's less than the budget for printer paper. All businesses know what the score is. Most nonetheless do not choose to defect. On this foundation civilization rests.
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