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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 Feb 14
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      I am always curious about the psychology of sending an email to ask someone a question which solicits a bit of factual information which is abundantly available on the first link of the most obvious Google search.

      28 replies 6 retweets 138 likes
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    2. Patrick McKenzie‏ @patio11 Feb 14
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      There's a way to read this as passive aggressive pique. To clarify: I'm legitimately curious. What is the job-to-be-done here? Is it that certain user populations trust "oral" communication more than things written on the Internet? Is it an attempt at bonding?

      17 replies 1 retweet 41 likes
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    3. Pamela J. Hobart‏ @amelapay Feb 14
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      Replying to @patio11

      I do think it's an attempt at bonding. Women in mom groups do this all the time, when the aggregated info provided on best diapers etc via product reviews is much more valuable in most cases.

      2 replies 0 retweets 12 likes
      Patrick McKenzie‏ @patio11 Feb 14
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      Replying to @amelapay

      I can understand trusting a personal recommendation more than a review site, but I sometimes get questions which are closer to (paraphrased) "Does Amazon sell Pampers?"

      10:39 AM - 14 Feb 2020
      • 4 Likes
      • ryan Basti Moritz George Stocker Dogs Don't Make Jokes Near Humorless People
      4 replies 0 retweets 4 likes
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        2. Pamela J. Hobart‏ @amelapay Feb 14
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          Replying to @patio11

          those I think are artifacts of trying to port verbal convo over to email. it might make sense to ask someone something like "Does Amazon sell pampers?" when you're chatting IRL. but where you have to write it out, wait etc google much better. should find other bonding things

          1 reply 0 retweets 1 like
        3. Dogs Don't Make Jokes Near Humorless People‏ @MorlockP Feb 14
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          Replying to @amelapay @patio11

          strongly agree that this is a bonding thing ...which means that my refusal to engage in it sets me apart from people, makes them dislike me / find me cold. /shrug

          0 replies 0 retweets 1 like
        4. End of conversation
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        2. Dogs Don't Make Jokes Near Humorless People‏ @MorlockP Feb 14
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          Replying to @patio11 @amelapay

          I find https://lmgtfy.com/  to be a wonderful tool to (a) answer, (b) shape future behavior

          1 reply 0 retweets 0 likes
        3. Dogs Don't Make Jokes Near Humorless People‏ @MorlockP Feb 14
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          Replying to @MorlockP @patio11 @amelapay

          re 'b' I don't necessarily mean "they google it next time" ; maybe that, or maybe just "ask someone else". either is a win.

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. George Stocker‏ @gortok Feb 14
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          Replying to @patio11 @amelapay

          It’s a level of trust showing. We trust you, we don’t necessarily trust amazon.

          0 replies 0 retweets 0 likes
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        1. Basti Moritz‏ @bastimori Feb 14
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          Replying to @patio11 @amelapay

          The noice is sometimes just too intense

          0 replies 0 retweets 0 likes
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