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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      Lead the meeting with “This is an informational interview and I have no expectations out of it.” Told then how to think about business problem motivating the project, sketched the design considerations, gave them desiderata for interviewing consulting shops.

      1 reply 0 retweets 15 likes
    2. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      They asked me for a proposal. I said “I know you are important to X, and would not insult you or X by giving you a proposal that you would have to reject out of hand.” They reiterated that they were extremely impressed and really wanted a proposal.

      1 reply 0 retweets 14 likes
    3. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      I told them that I was flattered that they had confidence in my abilities, and that I shared their read that I would be able to build the deliverable, but that they would not find working with me to be successful and that it would be inappropriate for me to sell them on it.

      1 reply 0 retweets 14 likes
    4. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      “But why?” I am substantially north of your price range. “How do you know our price range?” I am a professional, and good at this, which is why you are talking to me. “We have money.” But not for engineers, because of deep issues we will not fix today.

      1 reply 0 retweets 24 likes
    5. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      “Well hum a few bars.” Again, I think that would be perceived as an insult, and I don’t want it to be. “Is it X? I can get X, maybe a bit more?” It is 10X. “What no.” I can tell you why I can charge that if you’re interested, but you’re not, so let’s part as friends.

      2 replies 2 retweets 30 likes
    6. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      Takeaway on this is that, when X asked, they said “Extremely productive meeting; we appreciate you calling in a favor with a senior businessman to give us a lay of the land” and not “What. A. Chump. Totally irrational; tried to extort us and used your name to do it.”

      1 reply 2 retweets 20 likes
    7. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      Sidenote: I think that spending time discussing one’s rates or value prop with folks for whom it is entirely outside the zone of possible agreement is broadly not in one’s interest. You won’t sharpen your arguments; you may start to doubt your own words.

      2 replies 3 retweets 40 likes
    8. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      There are many more non-fits in the world than fits. That isn’t a value judgment on you or on them. Spend your time and emotional energy on the best fits.

      1 reply 8 retweets 30 likes
    9. Ben Reinhardt‏ @Ben_Reinhardt Feb 6
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      Replying to @patio11 @sehurlburt

      Dumb question: before you've found enough fits that your pattern matching kicks in, are there any signs to differentiate between potential fits and probable misfits?

      1 reply 0 retweets 2 likes
    10. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @Ben_Reinhardt @sehurlburt

      Customer qualification is one of the core skills in sales. One gets better at it over time and with sustained effort. A cheat code to lean on: don’t be anyone’s first X, for basically any value of X.

      1 reply 2 retweets 25 likes
      Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @Ben_Reinhardt @sehurlburt

      Don’t be their first software developer. Don’t be their first professional charging $X00 an hour. Don’t be the first boutique they work with. Don’t pitch their first X-shaped engagement. etc

      8:50 PM - 6 Feb 2020
      • 15 Likes
      • Joachim Schipper hot mess lakshmi ダークソール howard
      2 replies 0 retweets 15 likes
        1. Patrick McKenzie‏ @patio11 Feb 6
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          Replying to @patio11 @Ben_Reinhardt @sehurlburt

          “How do you know these things?” Straight up asking works surprisingly well. “Tell me what you liked and didn’t about your last development project.” “Oh uh actually.”

          0 replies 0 retweets 17 likes
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        1. Patrick McKenzie‏ @patio11 Feb 6
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          Replying to @patio11 @Ben_Reinhardt @sehurlburt

          “What’s a boutique in this context?” A consulting shop generally characterized by small scale, personal service, and non-commoditized rates. Some firms just don’t do boutiques, for anything. That’s OK! McKinsey exists, too.

          0 replies 0 retweets 2 likes
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