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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Stephanie Hurlburt‏ @sehurlburt Feb 6
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      The topic of how to drastically change someone's mindset endlessly fascinates me in business. A useful skill in general, I mean could be massively helpful in politics. In business it's like how do you get someone certain something is $10 suddenly view the same thing as $10000

      4 replies 10 retweets 96 likes
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    2. Stephanie Hurlburt‏ @sehurlburt Feb 6
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      I see it used quite ethically 90% of the time. I mean look at how much we undervalue and shit on people's labor and time. Usually it's labor we're viewing as $10 that really should be $100,000 but hey $10,000 is at least some kind of a win and a big mindset change already

      1 reply 0 retweets 23 likes
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    3. Stephanie Hurlburt‏ @sehurlburt Feb 6
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      Stephanie Hurlburt Retweeted Stephanie Hurlburt

      When I think of this topic, I come back to this real life story a lot:https://twitter.com/sehurlburt/status/1004544015453151232 …

      Stephanie Hurlburt added,

      Stephanie Hurlburt @sehurlburt
      6 months later, final price was *one hundred times* that of the original number and both parties were happy This is a real story that happened between a vendor and a large company, and a brilliant sales move in multiple ways
      Show this thread
      1 reply 2 retweets 25 likes
      Show this thread
    4. Stephanie Hurlburt‏ @sehurlburt Feb 6
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      I find it often involves stepping away from the other person's narrative, refusing to be in their world. Appalled at questions. Looking completely shocked. But not totally isolating them-- welcoming them over to your side. Can be used abusively, OR to counter abusive thinking

      1 reply 1 retweet 26 likes
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    5. Stephanie Hurlburt‏ @sehurlburt Feb 6
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      This was a revelation to me because I love discussion, learning that sometimes ANY answer I can give to a question shows that I am now in their world and in their way of thinking and following their rules. Sometimes walking away is the only way to make that mindset shift happen.

      3 replies 0 retweets 28 likes
      Show this thread
    6. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @sehurlburt

      I have an anecdote with your readers: I once took a meeting with a large Japanese company, which was introduced to me by someone who is an important relation for me, on the subject of how they should build a particular software product. This is when I was consultant doing that.

      1 reply 3 retweets 27 likes
    7. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      Lead the meeting with “This is an informational interview and I have no expectations out of it.” Told then how to think about business problem motivating the project, sketched the design considerations, gave them desiderata for interviewing consulting shops.

      1 reply 0 retweets 15 likes
    8. Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      They asked me for a proposal. I said “I know you are important to X, and would not insult you or X by giving you a proposal that you would have to reject out of hand.” They reiterated that they were extremely impressed and really wanted a proposal.

      1 reply 0 retweets 14 likes
      Patrick McKenzie‏ @patio11 Feb 6
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      Replying to @patio11 @sehurlburt

      I told them that I was flattered that they had confidence in my abilities, and that I shared their read that I would be able to build the deliverable, but that they would not find working with me to be successful and that it would be inappropriate for me to sell them on it.

      8:03 PM - 6 Feb 2020
      • 14 Likes
      • Peter Hatch серафими многоꙮчитїи Jeffrey Richman 😷 Joe Savona Tristan Harward Ryan Salsamendi Norn Stephanie Hurlburt yburyug
      1 reply 0 retweets 14 likes
        1. New conversation
        2. Patrick McKenzie‏ @patio11 Feb 6
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          Replying to @patio11 @sehurlburt

          “But why?” I am substantially north of your price range. “How do you know our price range?” I am a professional, and good at this, which is why you are talking to me. “We have money.” But not for engineers, because of deep issues we will not fix today.

          1 reply 0 retweets 24 likes
        3. Patrick McKenzie‏ @patio11 Feb 6
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          Replying to @patio11 @sehurlburt

          “Well hum a few bars.” Again, I think that would be perceived as an insult, and I don’t want it to be. “Is it X? I can get X, maybe a bit more?” It is 10X. “What no.” I can tell you why I can charge that if you’re interested, but you’re not, so let’s part as friends.

          2 replies 2 retweets 30 likes
        4. 7 more replies

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