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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 Jan 26
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      Patrick McKenzie Retweeted Visakan Veerasamy

      This is extremely true of companies and teams, and an underappreciated area of endeavor is setting the ambient resting state level of productivity high. Most organizations do not, for a host of reasons.https://twitter.com/visakanv/status/1221664812322570240 …

      Patrick McKenzie added,

      Visakan Veerasamy @visakanv
      (Riffing) every individual in a group is potentially much more productive than they allow themselves to be around each other https://twitter.com/visakanv/status/1189765004989325313?s=21 … https://twitter.com/visakanv/status/1189765004989325313 …
      Show this thread
      2 replies 12 retweets 137 likes
      Show this thread
    2. Patrick McKenzie‏ @patio11 Jan 26
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      These include: * productivity is hard to measure * there are easier-to-measure proxies, like hours or “appearance of activity”, which crowd out better goals / aspirations * some people and organizational cultures, for that or other reasons, become hostile to productivity

      2 replies 2 retweets 46 likes
      Show this thread
    3. Patrick McKenzie‏ @patio11 Jan 26
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      I feel like “Some people will actively sabotage productivity” sounds like a horrible rumor and/or an excuse from a failed organizing principle like communism. If the existence of the boogeyman seems on face implausible, consider you may have been in extremely successful orgs.

      3 replies 0 retweets 30 likes
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    4. Patrick McKenzie‏ @patio11 Jan 26
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      And/or see the Spider-Man cancer/dinosaur panel. “Wait with your team and budget you could get so much done for our mission this quarter.” “But I don’t particularly care about our mission. I care about getting promoted.” “Wait how are you here.” “I am very good at getting here.”

      1 reply 4 retweets 53 likes
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    5. Patrick McKenzie‏ @patio11 Jan 26
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      “...” “Or our organization is very good at putting me in a position of influence. Six of one half dozen of the other.” “I don’t suppose we could change your incentivize structure to be more in line...” “Already rooted my incentive structure. I am much better at this game.”

      1 reply 1 retweet 26 likes
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    6. Patrick McKenzie‏ @patio11 Jan 26
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      “Wait that isn’t possible.” “I mean you specialize in spending 95% of your cycles on the mission and I specialize in spending 95% of my cycles on incentives. Of course I will win any contest here by crushing margins.” “Nobody detected your insincerity?” “Oh you innocent child.”

      4 replies 2 retweets 41 likes
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      Patrick McKenzie‏ @patio11 Jan 26
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      "I mean you're shouting it from the rafters." "Plausibly nobody is more sincere in this company about our incentive structures which, and I hate to keep bringing this up but it is important you understand this, I have rooted. I can speak passionately and at length about them."

      10:06 PM - 26 Jan 2020
      • 30 Likes
      • Michael Hood Gabriel Joel Loong mahmoud abdelkader Matt Secoske St. Corbinian's Bear Kevin Riggle TPU Go BRRRR Matt "MSG superfan" Olson
      4 replies 0 retweets 30 likes
        1. New conversation
        2. Paul McMillan‏ @PaulM Jan 26
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          Replying to @PaulM @patio11

          It's straightforward: Don't incentivize people toward arbitrary metrics. Instead: hire smart people, give them the necessary business context; then empower them to choose to do the most important work. Support them. Pay them well. They'll move Heaven and Earth for you.

          1 reply 2 retweets 4 likes
        3. 4 more replies
        1. Colin Percival‏ @cperciva Jan 26
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          Replying to @patio11

          People who are sincere about announcing their insincerity tend to break sinceretometers.

          0 replies 0 retweets 2 likes
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        1. Jacob‏ @jhscott Jan 26
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          Replying to @patio11

          Have an HBR cover storyhttps://hbr.org/2019/09/dont-let-metrics-undermine-your-business …

          0 replies 0 retweets 1 like
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        1. Richard‏ @king_of_thougts Jan 26
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          Replying to @patio11

          What drives people towards higher productivity as a default? Without setting unrealistic standards that result in constant churn.

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. Maynard Handley‏ @handleym99 Jan 26
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          Replying to @patio11

          Is this where we say that Virtue Ethics beats Rule-based Ethics? Blonde beasts rather than slaves? I honestly don’t know. Rules seemed to work well for the west post 17th C, but maybe that was with a residue of noblesse oblige, and that residue is running very dry?

          1 reply 0 retweets 0 likes
        3. Maynard Handley‏ @handleym99 Jan 26
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          Replying to @handleym99 @patio11

          Or to put it another way, maybe your society needs enough people believing in an infinite game? And when literally *everything* gets permeated w/ finite game thinking well, duh, the game becomes finite...

          0 replies 0 retweets 0 likes
        4. End of conversation

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