Somebody is going to invent Superhuman For Other People, and it will be 1% tech, 19% UX, and 80% weaponized ethnography. I think the key is making sure Other People affirmatively likely the experience, which I think is much more plausible than most people do.https://twitter.com/paulg/status/1220313659089571847 …
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I think in organizations that have poorly functioning systems that middle management needs to be focused on removing learned helplessness.
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You're absolutely right. Isn't that one of the sole jobs of a scrum master too? To remove obstructions and clarify the priorities of a project or team consistently?
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