There’s a SaaS company, and in some cases several, for every team a mid-sized software company has on the org chart. There are a *lot* of teams on the org chart.
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And unlike web pages they have a tendency to not degrade over say a 7-10 year document retention window.
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“What? Persisting a text file isn’t hard.” Businesses don’t generally persist text files, they persist systems which output text files on demand, and those systems have high running costs (mostly people) and *substantial* risk of changing in such a way that the text changes.
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I've been the dev hero so many times with clients by asking, "should I add the ability to export PDF?" when it was really fairly easy to add.
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PDF serves a great purpose, but the reliance on the format for collaboration or interactivity makes me weep, but I get it. A PDF doesn't require anybody to login, create an account, figure out how to navigate some new user interface, deal with corporate firewall issues, etc.
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