There’s a SaaS company, and in some cases several, for every team a mid-sized software company has on the org chart. There are a *lot* of teams on the org chart.
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You might think I’m being a cynical engineer here so I have to clarify no, this is anthropologist-who-specializes-in-capitalism. PDFs are *everywhere.* They’re widely considered to be official and are in an interesting sweet spot of “Editable but not very easily.”
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And unlike web pages they have a tendency to not degrade over say a 7-10 year document retention window.
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“What? Persisting a text file isn’t hard.” Businesses don’t generally persist text files, they persist systems which output text files on demand, and those systems have high running costs (mostly people) and *substantial* risk of changing in such a way that the text changes.
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End of conversation
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My previous job’s internal workflow was the intake of documents (90% PDFs, 5% paper, 5% PNGs), conversion into TIFF for normalization, then fancy data processing (OCR, venturing into NLP), then finally delivery to the client, in PDF form. :(
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The worst is when you need to sign the PDF document. Print, sign, scan, mail HOW IS THIS EVEN STILL A THING
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And CSV. Saying "you can up/down load a CSV" is a magical phrase that open all kind of doors
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