There’s a SaaS company, and in some cases several, for every team a mid-sized software company has on the org chart. There are a *lot* of teams on the org chart.
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But you can imagine any sort of service which is used pervasively are a company probably needs an owning team. Think of how many things have the punchline “And then output it to PDF.”
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“A PDF?” Business is sort of like the Oprah show. You get a PDF. YOU get a PDF. *Everyone* gets a PDF. PDFed invoices. PDF receipts. PDF expense reports. PDF sales collateral. PDF archive of legal terms as of November 1st 2016. PDF of the internal API to generate a PDF.
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You might think I’m being a cynical engineer here so I have to clarify no, this is anthropologist-who-specializes-in-capitalism. PDFs are *everywhere.* They’re widely considered to be official and are in an interesting sweet spot of “Editable but not very easily.”
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And unlike web pages they have a tendency to not degrade over say a 7-10 year document retention window.
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“What? Persisting a text file isn’t hard.” Businesses don’t generally persist text files, they persist systems which output text files on demand, and those systems have high running costs (mostly people) and *substantial* risk of changing in such a way that the text changes.
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End of conversation
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