hey question. the next time a "Senior Network Engineer" from "Sony Europe" sends me a "confidential" email because he can't figure out some OSS project i wrote and expects free support, should I: - quote him 5× my normal hourly rate - tell him to go fuck himself
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Replying to @whitequark
@patio11 has a unique talent for communicating on this topic.1 reply 0 retweets 5 likes -
Replying to @marshray @whitequark
Support contracts are available; introduce me to your economic buyer to discuss terms.
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No reason to get mad at an engineer. He isn’t being entitled. Sony is being entitled; he’s just a salaried messenger. Sony is the only party which needs a correction as to their economic relationship with you.
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