Absolutely agreed, and a large part of the societal value add is concentrating the process at 1 firm not 1,000 and making it possible to staff the process with the world’s experts in it.https://twitter.com/pzakin/status/1200890919307956226 …
-
Show this thread
-
What’s the maximum amount of human capital you can throw at travel optimization if you’re a middle American insurance company with 200k of travel spend per year?
1 reply 1 retweet 20 likesShow this thread -
The SaaS company billing that insurance company for a workflow product can have multiple teams of PhDs analyzing seasonal trends, carrier policies, etc, plus a bizdev team throwing more weight around than an account only worth one particularly active frequent flier.
2 replies 1 retweet 25 likesShow this thread -
“It’s a travel agency. You invented a travel agency.” What’s your estimate for number of PhDs employed by a single travel agency? How about by all combined? I think the SaaS company probably wins handily.
4 replies 1 retweet 27 likesShow this thread
(The SaaS company need not be or hire the world’s experts on day one. By day 1,000 they’re going to be the experts, pretty much by construction. They’ll have had more at-bats than virtually anyone else, and their business uniquely indexes on that topic.)
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.