I know we like to downplay BigCo’s ability to ship software that works, and I know it took them 20 years, but I was able to book international flights for four people in under five minutes on Delta today. Never thought I’d be able to say that.
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And yet we seem happy time and time again for security breaches and our personal data being disseminated. Who cares about data when convenience is the mantra of the day?
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We should demand a world where large companies can keep 5kb of data per family secure.
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Biggest improvement area should be in getting the two minutes of reading down. Eg by using voice command to restate what you think you are booking and then hearing yes/no.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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