At work we say a dog with two owners starves. I think this might be a Brazilian saying.
Sort of a meme at work, which has tracked with my experience: nothing which doesn’t have a named owner gets done, and nothing with more than one named owner gets done. So many organization design problems flow from this observation.https://twitter.com/justindross/status/1195504895412985857 …
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Also, only one thing can be top priority, because by definition, priority is the thing you'd want to have if you can only have one thing. Tagname priorities are useless - only linear ordered priorities have any worth.
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Similarly, big projects vital to an org tend to get suffocated by people creep moreso than scope creep. Stakeholders feel the need to embed a proxy, who in turn try to justify being there (at the cost of direct contributors) Is there a word for the opposite of skunkworks?
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i mean… that’s what managers are FOR
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Though you know what happens if you assume the managers will all act like decent managers.
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This was my primary “what makes HelpSpot special” feature idea. Every ticket has only one owner so you know what the hell is going on with everything. More common now but back then most help desks had multi ownership or of course shared Outlook mailboxes.
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I’d argue you can successfully have multiple actual owners so long as each owner is _totally accountable_ as “the real owner” to the community whose opinion they really care about.
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I've seen executives with thousands of people reporting up to them miss this.
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