Me doing routine thing with Japanese financial institution over the phone, 5 minutes in: Operator: "Wait wait wait you sound like the kind of person who is probably computer savvy." Me: "*polite nothings* Operator: "In that case, you could do this on a website."
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Frustrations over the technical competence of Japanese financial institutions aside I very much appreciate that the operator said "So do you see the label marked 小規模企業共済等掛金払込証明書再発行申請書?" without assuming that I would not be able to read that label.
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