Broadly agree with this. Retail banking is a subsidy the public and regulators demand from banks in return for the host of privileges regulated financial institutions have which are necessary to run the banking businesses which actually make money.https://twitter.com/JorgeO/status/1189761310331826176 …
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I don't need a bank to budget for me; I'm financially sophisticated and also know that that task rounds to intractable. I need a bank which says "90% of your 2019 logins were unnecessary. Our product roadmap will eat 20% when we ship X, 10% when we ship Y, 5% when Z, etc."
Thanks. Twitter will use this to make your timeline better. UndoUndo
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