A fun UX that’s arrived in only some Japanese taxis, for your edification: Your back-of-seat ad display has a button saying Japan Taxi (name of app) in it. It has a QR code. The app has you register a payment method (during *one* taxi ride); you scan the bar code any time to pay
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This gets you the best part of the Japanese taxi experience (everything) with the best part of the US rideshare experience (no fumbling for a card and waiting for a receipt to print at end of ride).
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Replying to @patio11
Does that include destination entry on your phone? (Instructing the taxi man how to enter 「東京シティーエアターミナル」on the hiragana keyboard of his GPS was not too hard after using similar keyboards at karaoke boxes, but illiterate people might not fair as well.)
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Replying to @AustinWise
Don't think they do that yet, but that would be a smart UX...
2:34 AM - 31 Oct 2019
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