A fun UX that’s arrived in only some Japanese taxis, for your edification: Your back-of-seat ad display has a button saying Japan Taxi (name of app) in it. It has a QR code. The app has you register a payment method (during *one* taxi ride); you scan the bar code any time to pay
-
Show this thread
-
This gets you the best part of the Japanese taxi experience (everything) with the best part of the US rideshare experience (no fumbling for a card and waiting for a receipt to print at end of ride).
2 replies 1 retweet 10 likesShow this thread -
“What about credit risk?” Presumably they’ve calculated that a) this is Japan so credit risk is minimal and b) should someone have a transient payment failure in real time they just have you update your payment creds before the next trip ends (or stop facilitating payments).
2 replies 0 retweets 7 likesShow this thread -
I can’t underemphasize the printed receipt piece: a large portion of habitual cab users are salarymen who are traveling on the company’s yen, and even though a contactless payment takes 200ms a receipt dance takes 30-60s plus.
2 replies 0 retweets 17 likesShow this thread -
This is a UX that a US city could adopt for its cabs *if* US users could be convinced of the value proposition “I will happily give any cab driver preauthorization to debit my CC for whatever *without telling me in advance* because *of course* you can trust a cab driver.”
7 replies 2 retweets 27 likesShow this thread -
Replying to @patio11
If the QR code changes for each ride, containing identifying bits about it, you would effectively be authorizing just one transaction, so that wouldn't even be a problem: it wouldn't be any worse than paying for your Uber ride – or am I missing something?
1 reply 0 retweets 0 likes
Reasonable question. Ride sharing apps have the company provide the equivalent of the taxi meter and guarantee fair fares, with CS teams to fight down various forms of abuse. US cab drivers have meters due to regulation but, despite this, have been known to defraud via them.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.