If turnaround time at the gate is an important KPI for airline profitability, it boggles the mind that they don’t check bags for free and charge for carry on.
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Why would an airline care? Because business travelers are relatively price insensitive and make up a staggering portion of their ticket volume due to frequency of use. The LTV hit of convincing one to go with the competition over a ticky-tack baggage fee is *enormous.*
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Interestingly enough, Delta just announced a service that is effectively pay-for-overhead space in the form of a subscription to board first:https://finance.yahoo.com/news/delta-air-lines-sells-subscription-234539425.html …
End of conversation
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They're checking always? Aren't all the frequent business travelers carry-on only? You don't have to be at the airport 45 minutes early, and you don't wait at the baggage claim
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