You should expect this threat environment for both yourself and your customers. Wish more banks would do what Stripe does here: “Log into your account and use the ‘auth a support rep’ feature. I will read you some digits, you verify they match, then read your digits to me.”https://twitter.com/DigitalLawyer/status/1181348689756864513 …
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Replying to @patio11
“Auth” is confusing to me - does it mean authenticate or authorise?
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Replying to @andrewjgrimm
Authenticate, here. (One could imagine a similar flow by which one would need that for the rep to access the account, but I am not describing that sort of mechanism.)
7:01 PM - 8 Oct 2019
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