A Japanese innovation which I expect to see in the US before long: video conferencing kiosks at bank branches for relatively low-volume transactions which, for regulatory or customer-comfort reasons, require a bank officer to meet with the client.
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The telephone booth services are going to be provided by a computer and call center rep symbiosis, though, and while the system has to know how to handle anything, the call center rep only needs to know how to handle whatever queue they're assigned to.
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"fairly expansive" - the day to day things are now overwhelmingly done at ATMs, so much teller xactions are unusual
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