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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    1. Patrick McKenzie‏ @patio11 23 Jul 2019
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      Reflections on the Superhuman onboarding call: a) I see what the fuss is about regarding the email client. b) Everyone in SaaS is going to steal ^H^H^H^H^H be inspired by this onboarding format. c) It is worth your while to experience the call to get a head start on b).

      9 replies 15 retweets 215 likes
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      Patrick McKenzie‏ @patio11 23 Jul 2019
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      Cannot add sufficient exclamation points; it's nothing you haven't heard of before if you have thought deeply about SaaS onboarding but it's just executed at close to perfection. I have not been so impressed by software since the Twilio demo.

      12:04 PM - 23 Jul 2019
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      • Scaleworks 📈 pipe borganist Vic Vivek Sodera Henrik Jonsson Nerd curious abt psychology 🧠 Srijan Agarwal Roshan AE #paliecmājās🎄
      5 replies 4 retweets 83 likes
        1. Patrick McKenzie‏ @patio11 23 Jul 2019
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          Also somebody please make a drop-in JS thing for their Ctrl-K behavior because every app with reasonably sophisticated users should have that. (It combines shortcut key discovery and arbitrary command execution; an "awesomebar" one keystroke away anywhere.)

          14 replies 3 retweets 84 likes
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        1. Stephen Kellett‏ @softwareverify 23 Jul 2019
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          Replying to @patio11

          Are you going to write it up for the benefit of those that haven't had the onboarding (because not in the queue, not accepted, or don't actually want a new email client)?

          0 replies 0 retweets 6 likes
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        1. Kevin Kwok‏ @kevinakwok 23 Jul 2019
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          Replying to @patio11

          Agreed on superhuman onboarding What was thebtwilio demo?

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        1. Ryan‏ @ryank25 23 Jul 2019
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          Replying to @patio11

          Thank you so much for the kind words! It was great working with you today :) Let me know how I can be helpful as you get deeper into Superhuman!

          0 replies 0 retweets 2 likes
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        1. Bryan Helmkamp‏ @brynary 23 Jul 2019
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          Replying to @patio11

          Agreed, I had the same reaction. What would you consider to be the key factors that made it stand out to you vs other on-boarding calls? (I’m having trouble putting my finger on them.)

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