Google seems to have an organization wide case of "it works on my machine". Rarely do they seem to care that it works for their users.
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I also bet you can write an email to Zoom and a human being answers it
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You can, and they reply fast! Emailed when their client crashed in Catalina b1 and they fixed it within days.
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I was there. You nailed it. While Zoom silently ate the market, Hangouts had only a handful of (extremely brilliant) engineers and had to deal with constant reshuffle in the product management team — for the exact reason you mention.
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Not to mention that Google has built at least two completely separate video conferencing products. Maybe three: Hangouts, Duo, Meet. It’s neat that google allows employees to self-organize products into existence. It allows competition though competent product management.

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I've heard that Google promotes for new products, not maintaining/improving existing ones. So that's a perverse incentive to build something redundant instead of making your existing offering excellent
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Didn't meet the "one billion users" mark to keep them interested
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It also works very well for the use case of Google to Google office, which means they don’t see the flaws
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yeah it’s almost like having 200 shitty, badly-supported products is worse than 1 or 2 really great ones
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I find hangouts much nicer and better performing than zoom but that’s just me
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If you can be more specific I bet
@ericsyuan can code a fix during the holiday.
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