I know enough phone people to feel like I understand why it makes a lot more sense for a phone person to offer to jump on a quick call at my convenience, it will only take 2~3 minutes, whereas writing a 3 paragraph email feels to them like it will take maybe half of Tuesday.
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But in addition to "my convenience" seeming to always be at like 4 AM once the schedule Tetris is over with, the mental overhead and wind up / wind down for a phone call takes enough time to write/action 20+ similar issues over email.
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