Always tough to guess underwriting policies from outside the building but I think that increasingly good, integrated IT systems and faster decision loops is causing some banks to try to get cozier with some customers than previously.
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Really interesting anti-fraud loop, too: they sent me an email saying "Log into your online account, go to screen Foo, then read the letter." which said "Call this number." Rep asked for reference number from the letter; that was basically it on the auth/auth for application.
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How does that grow their credit portfolio though? People more likely to use some of a lot rather than all of less?
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I think they've bucketed me as "Uses credit cards as a payment method lots, uses them as a financial instrument infrequently but materially over 10+ year timescale" and so keeping/increasing share-of-wallet is pretty important versus losing it to a new card from another bank.
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How often have you heard of this happening?
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