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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    Patrick McKenzie‏ @patio11 3 Jun 2019

    Patrick McKenzie Retweeted

    If you're running a large business for most of these things you'll have someone to do it for you, but if you're running a small business, expect to spend ~10% of your time on business administration FOR FOREVER. https://twitter.com/asteroid_saku/status/1135695737310797824 …

    Patrick McKenzie added,

    This Tweet is unavailable.
    6:07 PM - 3 Jun 2019
    • 8 Retweets
    • 101 Likes
    • Nathan Ashwin Dollar Justas Butkus Ray Lee Doug Murphy Ceasar Bautista J.D. David Oudiette James Thompson
    6 replies 8 retweets 101 likes
      1. New conversation
      2. Patrick McKenzie‏ @patio11 3 Jun 2019

        I still spend time on business administration for businesses I'm not even in anymore. (Most recently: 15 minutes on phone and 15 minutes of email followup due to an annual rebill against one of my credit cards for a SaaS account that I suspect was orphaned when I sold business.)

        1 reply 0 retweets 17 likes
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      3. Patrick McKenzie‏ @patio11 3 Jun 2019

        Before that: State X: "Why didn't we get a tax return from you?" me: "Business no longer exists." State X: "There is a form for that." me: "*sigh* Of course there is."

        1 reply 1 retweet 55 likes
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      4. Patrick McKenzie‏ @patio11 3 Jun 2019

        You might think "Well that's sort of unreasonable for you to expect you could just close up without telling them" but this is a state I've been to twice in my life and where annual revenue would have bought a nice dinner for two, so I think relatively reasonable to be miffed.

        3 replies 0 retweets 16 likes
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      5. End of conversation
      1. Edward Faulkner‏ @eaf4 3 Jun 2019
        Replying to @patio11

        Until Stripe makes APIs for everything.

        0 replies 0 retweets 1 like
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      2. swyx‏ @swyx 3 Jun 2019
        Replying to @patio11

        genuine question: what’s the thesis for that ~10% staying at that level for forever? won’t Stripe and Atlas-like services help ease that over time? or is there a sort of Parkinson’s law at effect for bizadmin?

        2 replies 0 retweets 1 like
      3. Patrick McKenzie‏ @patio11 3 Jun 2019
        Replying to @swyx

        My observation was that it didn't feel like it changed much over the 10 years I was in business. I suppose there must be *some* productivity gain from emails/e-faxes (really), but it's a long tail and individual things get better but the mass of tail doesn't seem to decrease.

        1 reply 0 retweets 5 likes
      4. Show replies
      1. Hardy Farrow‏ @farrowhardy1 3 Jun 2019
        Replying to @patio11

        I think one of the next great startups will find a way to solve for this. It’s such a timesuck for small biz owners

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. Richard‏ @king_of_thougts 4 Jun 2019
        Replying to @patio11

        The number of businesses that could exist and be economically productive, but don’t, because of this, is probably stunningly high. Your earlier tweet about service providers is a large part of this too.

        1 reply 0 retweets 2 likes
      3. Richard‏ @king_of_thougts 4 Jun 2019
        Replying to @king_of_thougts @patio11

        You can hire someone but it’s not economic because they can’t think in tech or align cost to value (so that the value, and genetically their fees, can grow enormously instead of being choked off and killed at an early stage)

        2 replies 0 retweets 0 likes
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