I still spend time on business administration for businesses I'm not even in anymore. (Most recently: 15 minutes on phone and 15 minutes of email followup due to an annual rebill against one of my credit cards for a SaaS account that I suspect was orphaned when I sold business.)
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Before that: State X: "Why didn't we get a tax return from you?" me: "Business no longer exists." State X: "There is a form for that." me: "*sigh* Of course there is."
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You might think "Well that's sort of unreasonable for you to expect you could just close up without telling them" but this is a state I've been to twice in my life and where annual revenue would have bought a nice dinner for two, so I think relatively reasonable to be miffed.
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Until Stripe makes APIs for everything.
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genuine question: what’s the thesis for that ~10% staying at that level for forever? won’t Stripe and Atlas-like services help ease that over time? or is there a sort of Parkinson’s law at effect for bizadmin?
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My observation was that it didn't feel like it changed much over the 10 years I was in business. I suppose there must be *some* productivity gain from emails/e-faxes (really), but it's a long tail and individual things get better but the mass of tail doesn't seem to decrease.
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I think one of the next great startups will find a way to solve for this. It’s such a timesuck for small biz owners
Thanks. Twitter will use this to make your timeline better. UndoUndo
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The number of businesses that could exist and be economically productive, but don’t, because of this, is probably stunningly high. Your earlier tweet about service providers is a large part of this too.
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You can hire someone but it’s not economic because they can’t think in tech or align cost to value (so that the value, and genetically their fees, can grow enormously instead of being choked off and killed at an early stage)
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