I'm thinking I need to put together an index of common SaaS edge cases along with an example of how Bullet Train handles them by default. I forgot about this one!pic.twitter.com/JKiTrSpmF8
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I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.
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I'm thinking I need to put together an index of common SaaS edge cases along with an example of how Bullet Train handles them by default. I forgot about this one!pic.twitter.com/JKiTrSpmF8
Ooh, even better: What if I maintained a detailed, canonical list of all the user stories required to properly cover the various table stakes SaaS features, and also provided a tool to help teams import those stories into JIRA, Pivotal Tracker, Trello, etc.?
Kind of joking, but kind of serious. It would make clear that it's not "as a user I can import a CSV of prospects", but nuance like "valid rows are imported and invalid rows are returned in a new CSV file annotated with the validation error so they can be fixed and re-uploaded."
I built this for AR and it was the hardest, and probably best, user interaction I'd ever designed in a SaaS UI.
(For maximum ease-of-use I used an in-browser all-JS Google Forms lookalike so that folks could fix the highlighted errors inline and resubmit. e.g. "Uploaded 996 records; the following 4 have errors, check the red text and hit Go when you're ready.")
You made me dig out my writeup, which still has a video of this interaction. https://www.kalzumeus.com/2015/01/28/design-and-implementation-of-csvexcel-upload-for-saas/#demo …
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