Tempted to FedEx their general counsel a letter: "Your accounts receivable department has demanded money I don't owe. See attached invoice, receipt, and credit card statement. They may be disorganized. I am not, and also I value fun stories over my free time. Fix this today."
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US medical bills often seem to be numbers thrown at a dart board where the billing admin is just hoping you won't ask questions. Writing back to say "I literally will not pay this bill, go away" has worked pretty well for me so far when the dart strays too far from the mark.
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I’ve run a company in this space for four years, it never ceases to amaze me how thoughtless the existing system is when it comes to how patients receive and perceive their bills.
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Wow. Here in Germany one is either insured with one of the statutory health insurances or with one of the private ones. With the former one pays a flat monthly amount, with the latter one usually pays upfront and is then partially/ fully reimbursed. Random bills are not a concern
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I was taken to an ER last year. I stayed about 6 hours. I was charged for: surgery in the neurological wing and an overnight stay... insurance asked the hospital for itemized billing. The hospital said it couldn't find it.
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My understanding is that
@eligibleapi connects insurance companies, providers, and patients to prevent surprise bills: I wonder if they could ever connect cash-paying consumer and providers or if uninsured people are too small a market?@katgleason would know -
not really something eligible would fix. The software providers use is designed for a certain use case which breaks down with his, unless they segment cash pay out properly, which they clearly didn’t. It’s just bad record keeping, which is very common in the space.
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The most mind boggling part is there’s no way to determine the cost before the service is rendered... you have to wait months to get the invoice then you find out what you owe
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Can be a year or more. My wife and I have had to argue bills from 12-18 months after service.
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