"70% of businesses don't do user research... and this is basically constant over revenue buckets from $0 to $50M+." @AlliBlum #MicroConf
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Also worth noting that there are many businesses which have several genres of meat-and-potatoes things missing but they do one or several things well enough to cause success in spite of that.
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And it’s not exclusive to SaaS, or startups. It’s what leaves money on the table for others; what allows one to have a business without finding a disruptive innovation
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