Overheard at airport, at an overbooked flight. Man #1: “I’d give up a seat for $500.” #2: “$500?!? I’d do it for le...” #1: “Bro do you see anyone else up here. They need two seats. (To agent) He will do it for $500.” I like this guy.
-
-
1) The airline asks for volunteers for folks who will board a later flight, in return for “compensation of the airline’s choosing.” 2) If they can’t get all the seats they need from #1, they have to involuntarily deny boarding. This is regulated: https://www.transportation.gov/individuals/aviation-consumer-protection/bumping-oversales …
Show this thread -
Business practices for #1 differ, but at the airlines I use, the usual mechanism is to conduct a reverse auction at the gate: offering (depends on airline) a voucher for future travel or a generally-useful gift card at lowest prices required to induce volunteers.
Show this thread -
Because the damage to an airline from a delay is far greater than the prices typically discussed here, the gate agent generally has discretionary authority up to
$X, for a higher X than most people would believe they can negotiate in two sentences.Show this thread -
At the risk of stating the obvious: gate agents don’t give a fig what the company spends to buy those last N seats back. It isn’t their money. This is an edge case and they are not compensated on cost control. Also stating obvious: of course there is a spreadsheet here.
Show this thread
End of conversation
New conversation -
-
-
I just googled it, just to check. Wow 9950 dollar .https://qz.com/960534/delta-will-now-pay-up-to-9950-to-overbooked-passengers-but-dont-count-on-cash/ …
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
This Tweet is unavailable.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.