Just used one of the new tax/etc payment ATMs at a large Japanese bank which wants to eliminate 5 minutes of human effort per payment and, while it probably should have been a web app, extraordinarily better execution than one would have seen 15 years ago.
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I will bet you any amount of money that the backend for this is a floor full of bank employees in someplace not too dissimilar to Gifu. Much more efficient to have 100 at 100% utilization in a cheap town than 5,000 at 2% utilization in every town in Japan.
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And yeah this is still *entirely* too much human labor by four people (taxpayer, accountant, bank employee, clerk at tax office who will inevitably review it) to do an API call but baby steps.
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