They’re huge bespoke monsters with integrated scanners, document collection (for the notice from the tax agency), passbook and card readers, etc. Must cost 6 figures USD each. But 10 year useful life, so...
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UX: Feed in your letter from tax agency, it scans it and displays scan for your confirmation, asks you to manually key in amount, input phone number if follow up needed, put in ATM card and PIN to authorize withdraw, prints very nice receipt (including scan; bank keeps original).
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I will bet you any amount of money that the backend for this is a floor full of bank employees in someplace not too dissimilar to Gifu. Much more efficient to have 100 at 100% utilization in a cheap town than 5,000 at 2% utilization in every town in Japan.
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And yeah this is still *entirely* too much human labor by four people (taxpayer, accountant, bank employee, clerk at tax office who will inevitably review it) to do an API call but baby steps.
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Any reason you don't do auto payment from bank?
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Boring personal reasons relating to timing of that form arriving from my accountant, my work and personal schedule this week, and the looming deadline.
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Don't suppose it still expected you to fax documents across at some stage did it?
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It is a web app, or at leat my SMBC iphone app does it: scan the tax slip barcode and autogenerates the furikomi order
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