The rare corporate initiative where a new product’s success is measured by how high their churn rate is.
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(I described this as “no people” but apparently they have 5 roving concierges to tell people how to work the ATMs/tablets.)
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Yeah, I think it is the future for retail banking, and I bet there will be further consolidation of branches as a result.
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Probably inspired by https://lmgtfy.com/ "let me google that for you ".
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In other news American companies mimick Japanese bank branch experiment with deployment of AVR systems.
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