Reviewing legal documents
My edit: "We will do [x] as needed."
Lawyer's edit: "We will do [x] every y weeks."
Because humans all have different perceptions of what "as needed" means and no one wants stupid lawsuits. Thinking on how to be clear while stating intentions. 
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Disagreements don't always come from places of bad faith-- sometimes nasty disagreements come from having two very different definitions of the same phrase. I tend to think I don't need strict legal documents with people I trust. But that is not the case. Clarity is always good.
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Replying to @sehurlburt
Interestingly, when my lawyers were doing contract writing, objective SLAs w/r/t our obligations were usually the expensive option. The cheaper option was language like “We will make commercially reasonable efforts to...”
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Replying to @patio11 @sehurlburt
You know you’re in the cheap seats when your counterparty owns their own goal setting, metric selection, and determination of whether they’ve hit the metric, but there do exist businesses that want the cheap seats. (Metaphorically; lawyers = $10k+ ACV on table.)
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Replying to @patio11 @sehurlburt
“Why would someone actually want that term as a buyer, given how little it means?” Because it commits to paper that they bought more than nothing! If they have a business process or insurance contract which says “We must have a maintenance contract w/ SLA on contact times”, done
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Replying to @patio11 @sehurlburt
“Why would you want to do that as a seller?” Addresses a concern of your buyer which might be reasonable and may represent something your business generally does as a matter of course without committing to particular procedure or consequences to a particular buyer.
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Example: “Commercially reasonable efforts to keep backups” doesn’t mean I have to pull out that contract in every planning meeting about backups over the next 10 years. Some contracts might want to be in that meeting; they cost a lot more.
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