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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    Patrick McKenzie‏ @patio11 20 Jan 2019
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    A hill I will die on: The phrase "TL;DR" is anti-intellectual and not a valuable part of Internet culture to invite into professional spaces. Try "Executive summary" or "Summary"; these produce value and don't discourage the creation of it by suggesting that folks write less.

    5:05 PM - 20 Jan 2019
    • 102 Retweets
    • 602 Likes
    • txtdarisenior Feifan Zhou Kacper Wikieł Richard Kho Vee Thayer Sid Gidwani Pamela@Home 🏠 yseult Ky-Cuong Huynh
    29 replies 102 retweets 602 likes
      1. New conversation
      2. Patrick McKenzie‏ @patio11 20 Jan 2019
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        Concision is a property of much good writing but it doesn't just mean reducing word count, it means structuring documents to direct the appropriate amount of attention from the right readers to the important bits, appreciating the UX of screens, and respecting user attention.

        4 replies 12 retweets 83 likes
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      3. Patrick McKenzie‏ @patio11 20 Jan 2019
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        An important part of respecting user attention: if you're currently writing the canonical place to learn about FOO, it should answer all of the obvious questions about FOO, rather than forcing the user to construct answers by doing forensic research into the FOO project.

        2 replies 4 retweets 35 likes
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      4. Patrick McKenzie‏ @patio11 20 Jan 2019
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        And at the risk of stating the obvious, teaching coworkers to ask "What's the TL;DR on that?" is teaching them to explicitly tell colleagues "My attention is too valuable to consume your work product; repackage it for me." Consider carefully whether that is desirable.

        7 replies 9 retweets 87 likes
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      5. Patrick McKenzie‏ @patio11 20 Jan 2019
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        "Oh no I ask colleagues for that." Start asking for a summary, a précis, the elevator pitch version, a tweet-sized version, etc etc.

        5 replies 2 retweets 34 likes
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      6. End of conversation
      1. New conversation
      2. Patrick McKenzie‏ @patio11 20 Jan 2019
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        Replying to @octal

        Can you say a little more on what MECE or bijective means in the context of management consulting? I'm having trouble grokking the metaphor.

        1 reply 1 retweet 5 likes
      3. 7 more replies
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      2. Christian Brousseau‏ @TheBrousse 20 Jan 2019
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        Replying to @patio11

        This tweet is way too long. No way I’m reading all that. 😏

        1 reply 0 retweets 4 likes
      3. Patrick McKenzie‏ @patio11 20 Jan 2019
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        Replying to @TheBrousse

        So help me God I have had candidates write me well-drafted 200 word emails and then apologize for sending a “wall of text”, and I have told them “Please do not convey to decisionmakers that you think a professional would be exhausted after reading 200 words. Not a good signal.”

        2 replies 2 retweets 30 likes
      4. 1 more reply
      1.  🎀n‏ @alapapa 20 Jan 2019
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        Replying to @patio11

        Respectfully disagree. Not every professional document I create is applicable to every audience that's subjected to it and writing a good lede is hard work.

        0 replies 0 retweets 21 likes
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      1. ((( Ken N.)))‏ @K3n_5s 20 Jan 2019
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        Replying to @patio11

        Just drop the semicolon: "TLDR" means "Top Level Descriptive Review". 😂

        0 replies 0 retweets 18 likes
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