I'm reminded of @patio11's occasional references to "sounding like a sophisticated customer" every time I attempt to buy something complicated that I don't understand.
To pick an example, "yes I would like one consulting please" sends signal that won't work to my benefit.
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I have a pair of married friends who pretend like each is the other’s loyal but somewhat oblivious henchman in running the family business.
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Brilliant - writing this down as a future business strategy!
End of conversation
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