Most companies probably could start with being very comfortable with the idea of reversing decisions in the first place.
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My colleague
@moonmaster9000 defines “architecture” as “decisions which are hard to change”.Thanks. Twitter will use this to make your timeline better. UndoUndo
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And make it easy to get signal and evaluate the impact of changes (track key metrics, A/B test, provide ways for customers to reach out with feedback or issues)
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I'm curious about your (or others) take on an extension of this: reversing/un-shipping entire products. One of the hardest things we deal with are having to reap persisted state of products which may not be viable anymore.
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I'm dealing with the outcome of a trap-door decision that an engineering team accidentally sprung on an unsuspecting and business-critical downstream team this last week and literally none of us are happy
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