The OSS community has yet to come to grips with “Companies with $50 million in the bank send an incredible volume of support requests to people who are worried about making their $600 rent, and the community and culture in OSS makes this feel normal.”https://twitter.com/devonzuegel/status/1067497894394028032 …
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(Contracts which define the relationship between a consultant and their client viz things like Acceptance Criteria, and which are very unambiguous about “After you’ve accepted a deliverable this work is *over.* If you want more work, enquire about rates and availability.”)
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Point of note: such terms exist in OSS as well. MIT license: "THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND" GPL: "there is no warranty for this free software"
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Would you share some boilerplate MSA/SOW for small developers (one-person companies, incorporated but that's it)?
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Seems like the BSD/*GPL/MIT licenses need an additional "non problema" clause OSS devs can point to when entitled users start yelling (given the zero prospect of diminishing entitlement).
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