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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    Patrick McKenzie‏ @patio11 24 Nov 2018
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    When designing travel / expense policies for your startup, I would strongly encourage you to include the option "[Your manager / purchasing / the founder] has a purchasing card and business travel is an appropriate use for it; we're happy to book tickets / hotels for you."

    5:10 PM - 24 Nov 2018
    • 14 Retweets
    • 109 Likes
    • Peter Broström razh Joachim Schipper Samuel Cooke Erik Goins Joel Louzado Scott Weldon John Lee Alexis Santos
    13 replies 14 retweets 109 likes
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      2. Patrick McKenzie‏ @patio11 24 Nov 2018
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        Particularly right around career transition points, there are quite a few folks in professional jobs who would have substantially negative utility from floating their employer $1,000 to $3,000 for 30 to 90 days.

        2 replies 3 retweets 44 likes
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      3. Patrick McKenzie‏ @patio11 24 Nov 2018
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        (The only reason I wouldn't suggest "Company pays for everything on its own payment methods by default" is that this takes a bit of friction all of the time and that it is a true thing that putting business travel on one's own card is considered a de-facto perk by some folks.)

        2 replies 0 retweets 33 likes
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      4. Patrick McKenzie‏ @patio11 24 Nov 2018
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        Also, have mentioned this before, but MAKE DOUBLE PLUS SURE you make this offer for candidates. You have far, far less expectation that a candidate will be in a good financial situation than your employees will be, and they have less reason to trust your payment timeline.

        3 replies 3 retweets 49 likes
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      5. End of conversation
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      2. Colm MacCárthaigh‏ @colmmacc 24 Nov 2018
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        Replying to @patio11

        I did this for my wider team at two startups; their rooms, etc, would go on my card and keep them relatively worry and debt free. This was pre-rideshare though, so cabs were still a common problem. I imagine corporate uber/lyft accounts are a thing now?

        1 reply 0 retweets 5 likes
      3. Patrick McKenzie‏ @patio11 24 Nov 2018
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        Replying to @colmmacc

        They are.

        0 replies 0 retweets 3 likes
      4. End of conversation
      1. kasey_junk‏ @kasey_junk 24 Nov 2018
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        Replying to @patio11

        I’ve been minutes from quitting a job over a $24 travel dinner expense refusal. That’s on the order of minutes of my billable time & I’m financially secure. The message from the company is “we don’t trust you with trivial decisions”

        0 replies 0 retweets 22 likes
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      2. i make  🦄 robots  🦄‏ @lkngrrr 24 Nov 2018
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        Replying to @patio11

        We also kept the rule from our startup days that the most senior person in the party pays all dining/drink tabs.

        1 reply 0 retweets 3 likes
      3. Mark Eichin‏ @eichin 24 Nov 2018
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        Replying to @lkngrrr @patio11

        That usually trickles down from big-company expense ethics: the most senior person pays so they can't order a junior to file and then approve it themselves. (A good idea for other reasons, but that's the usual source...)

        0 replies 0 retweets 6 likes
      4. End of conversation
      1. Colin Percival‏ @cperciva 24 Nov 2018
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        Replying to @patio11

        I'd also add "if you have a preference, tell us which flights you'd like to take". I've heard far too many stories of people ending up on inconvenient flights because they didn't know they could pick.

        0 replies 0 retweets 11 likes
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      1. Paul Reinheimer‏ @preinheimer 24 Nov 2018
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        Replying to @patio11

        It’s actually been occasionally tricky to convince a hotel desk clerk to put 6 rooms on one card, *including* incidentals. But we get there in the end. Having people pay for their own breakfast and expense it is just a waste of time/cheap play on them forgetting to file.

        0 replies 0 retweets 5 likes
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