I like this heuristic, and have a few which are similar in intent to it:https://twitter.com/codinghorror/status/1055607400395231232 …
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How long does it take an email from an unrecognized email address to the most generic tier 1 support alias to reach a senior responsible engineer / lawyer / executive given clear relevance to them?
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What percentage of emails which an omnipotent, benevolent deity would route to a senior responsible engineer / lawyer / executive factually make it from tier 1 customer support to a senior responsible engineer / lawyer / executive?
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You might sensibly read these heuristics and think "Hmm, you seem to over-focus on speed. Aren't quality, price, etc also really important?" These questions don't *really* test for speed. They test for *repeatable competence at scale*, which is another thing entirely.
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Incidentally these make good questions to get informal reads on companies and/or fill the "So, any questions for me?" part of interviews, because they're much more specific than "Do you like working here?", less likely to elicit social desirability bias in answers, etc.
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