Stealing a line from @asmartbear which has paid for at least a year or two of my kids' education:
"If you go with BigCo, you can call them at 3 AM. Someone will listen to you politely, explain they have no solution, and open a ticket. If you call at 3 PM, same answer."
-
-
If you're at all interested in these topics, the people to read a heck out of are Steli and
@jasonlk (who writes https://www.saastr.com/blog/ ). Steli is so effective at sales he has closed deals he wasn't even a party to. My favorite anecdote about this:Show this thread -
At a previous company I had invited myself out to lunch with a software CEO, with intent to get them to sign up, but was not really sure where we were at end of lunch. "Hey apropos of nothing: do you know Steli?" "Oh yeah he's great." "He is. Steli wouldn't let me leave lunch...
Show this thread -
... until you explicitly tell me you're going to use our product." "He wouldn't, would he." "He wouldn't." "OK then; we will." "Great! Email me and we'll figure out logistics."
Show this thread -
That is called "asking for the sale" and, while that is a very unconventional way to ask for the sale, a *ridiculous* portion of all energy expended in the art of sales is to get conversations to the point where someone has to actually say yes or no.
Show this thread -
Relatedly: in the highly likely event that you get an answer which is not a yes or no, effective salespeople follow up until the sun goes nova waiting for either a yes or no.
Show this thread
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.