I kind of want to quote Matt Levine's latest at you but it's almost all quotable so, in lieu of quoting it, can I again recommend it: 1) It is the best column covering tech or finance 2) I read it daily 3) If you follow me, it is almost certainly relevant to your interests.
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Someone smart -- I think you, probably -- once said that bad user experience is merely an outward expression of a company's organizational issues
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Worse than this are other newspapers that grey out the article; "Please fill out a short survey to read this article." I hate this experience so much that I literally yell "F*ck you and your business model" every single time this happens. I wish Google would skip these entries
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Plus, in my experience, if you DO subscribe to WSJ online, and later decide to cancel, you can’t do THAT online and must call them via telephone (during US business hours). At that point, there’s a high probability of being told “the system is down” and to please call back later—
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