Dealing with a relatively complicated financial transaction in Japan and got about five minutes into the call before:
"Wait I'm sorry I might be looking at the wrong account; can I have your number again?"
"It's $FOO."
"... Sir, what did you say your name was again?"
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I tell them. Person immediately switches into California-accented English: "Do you mind if we do this in English? It will be faster." I don't really mind but lets just say I don't think either of us expected the other on that phone call.
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