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patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

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Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

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    Patrick McKenzie‏ @patio11 16 Sep 2018
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    Patrick McKenzie Retweeted Ali

    Quoted for endorsement. Note that neither “Ask the target users for what they want” nor “Reason about it from first principles” substitutes well for this.https://twitter.com/alinajaf/status/1041228326516416512 …

    Patrick McKenzie added,

    Ali @alinajaf
    Giving generalised about building software is hubris. But: "sit quietly for three hours over the shoulder of someone in your company that has to user computers (and is not a programmer)" is a reliably good starting point for delivering couple $100k value to your employer in a day
    12:53 AM - 16 Sep 2018
    • 58 Retweets
    • 235 Likes
    • Joanna Pedrina Product Ldn Design Iain P 😷 Enrico van Duijnhoven Molly Suzanne Patrick White Gennady Feldman John Rieth
    3 replies 58 retweets 235 likes
      1. New conversation
      2. Josh Wright‏ @JshWright 17 Sep 2018
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        Replying to @patio11 @spyced

        Recently had a session where several devs got to watch an end user interact with our webapp (that they use all day, every day). Several devs walked away legitimately angry about UX and workflow issues that no one had told them about (which they promptly fixed)

        3 replies 6 retweets 6 likes
      3. Spencer Gibb‏ @spencerbgibb 17 Sep 2018
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        Replying to @JshWright @spyced @patio11

        I watched @starbuxman use a milestone API I had written. I felt his pain as he was trying to explain what he was doing. I fixed it the next day.

        1 reply 2 retweets 5 likes
      4. 2 more replies
      1. Dusty (oh, now being a hermit is good?) Burwell‏ @dustyburwell 16 Sep 2018
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        Replying to @patio11

        As an alternative: teach a broad audience in your organization the basics of coding and types of things that can be automated with software. They’ll fix some of the easy problems themselves.

        0 replies 0 retweets 1 like
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      1. Andrei Popovici‏ @andreipopovici 16 Sep 2018
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        Replying to @patio11

        Cue Office Space: " What is it that you do here?"

        0 replies 0 retweets 0 likes
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