An underrated tactic in sales is to explicitly say "I want you to have the best possible outcome here so I need to tell you..." and then give a short and honest recital of reasons to not do the deal.
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Replying to @patio11
Sometimes this works *too well*. There have been times when I've legitimately tried to discourage people from using Tarsnap, because it really didn't suit their needs and I'd prefer to not have unhappy users... and they've signed up anyway!
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Replying to @cperciva
I've had similar experiences.
10:11 PM - 30 Aug 2018
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