Skip to content
  • Home Home Home, current page.
  • About

Saved searches

  • Remove
  • In this conversation
    Verified accountProtected Tweets @
Suggested users
  • Verified accountProtected Tweets @
  • Verified accountProtected Tweets @
  • Language: English
    • Bahasa Indonesia
    • Bahasa Melayu
    • Català
    • Čeština
    • Dansk
    • Deutsch
    • English UK
    • Español
    • Filipino
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Norsk
    • Polski
    • Português
    • Română
    • Slovenčina
    • Suomi
    • Svenska
    • Tiếng Việt
    • Türkçe
    • Ελληνικά
    • Български език
    • Русский
    • Српски
    • Українська мова
    • עִבְרִית
    • العربية
    • فارسی
    • मराठी
    • हिन्दी
    • বাংলা
    • ગુજરાતી
    • தமிழ்
    • ಕನ್ನಡ
    • ภาษาไทย
    • 한국어
    • 日本語
    • 简体中文
    • 繁體中文
  • Have an account? Log in
    Have an account?
    · Forgot password?

    New to Twitter?
    Sign up
patio11's profile
Patrick McKenzie
Patrick McKenzie
Patrick McKenzie
@patio11

Tweets

Patrick McKenzie

@patio11

I work for the Internet, at @stripe, mostly on Atlas. Opinions here are my own.

東京都 Tokyo
kalzumeus.com
Joined February 2009

Tweets

  • © 2019 Twitter
  • About
  • Help Center
  • Terms
  • Privacy policy
  • Cookies
  • Ads info
Dismiss
Previous
Next

Go to a person's profile

Saved searches

  • Remove
  • In this conversation
    Verified accountProtected Tweets @
Suggested users
  • Verified accountProtected Tweets @
  • Verified accountProtected Tweets @

Promote this Tweet

Block

  • Tweet with a location

    You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more

    Your lists

    Create a new list


    Under 100 characters, optional

    Privacy

    Copy link to Tweet

    Embed this Tweet

    Embed this Video

    Add this Tweet to your website by copying the code below. Learn more

    Add this video to your website by copying the code below. Learn more

    Hmm, there was a problem reaching the server.

    By embedding Twitter content in your website or app, you are agreeing to the Twitter Developer Agreement and Developer Policy.

    Preview

    Why you're seeing this ad

    Log in to Twitter

    · Forgot password?
    Don't have an account? Sign up »

    Sign up for Twitter

    Not on Twitter? Sign up, tune into the things you care about, and get updates as they happen.

    Sign up
    Have an account? Log in »

    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
    Indonesia 89887 AXIS, 3, Telkomsel, Indosat, XL Axiata
    Italy 4880804 Wind
    3424486444 Vodafone
    » See SMS short codes for other countries

    Confirmation

     

    Welcome home!

    This timeline is where you’ll spend most of your time, getting instant updates about what matters to you.

    Tweets not working for you?

    Hover over the profile pic and click the Following button to unfollow any account.

    Say a lot with a little

    When you see a Tweet you love, tap the heart — it lets the person who wrote it know you shared the love.

    Spread the word

    The fastest way to share someone else’s Tweet with your followers is with a Retweet. Tap the icon to send it instantly.

    Join the conversation

    Add your thoughts about any Tweet with a Reply. Find a topic you’re passionate about, and jump right in.

    Learn the latest

    Get instant insight into what people are talking about now.

    Get more of what you love

    Follow more accounts to get instant updates about topics you care about.

    Find what's happening

    See the latest conversations about any topic instantly.

    Never miss a Moment

    Catch up instantly on the best stories happening as they unfold.

    Patrick McKenzie‏ @patio11 30 Aug 2018

    An underrated tactic in sales is to explicitly say "I want you to have the best possible outcome here so I need to tell you..." and then give a short and honest recital of reasons to not do the deal.

    9:57 PM - 30 Aug 2018
    • 31 Retweets
    • 216 Likes
    • Jeffrey Feldberg Andres Osinski Michael Malo Patrick R Silvio Porcellana Jason Hunter S Kyle Newman Vernon Phillips There Are More Hot Singles In Your Area
    10 replies 31 retweets 216 likes
      1. New conversation
      2. Patrick McKenzie‏ @patio11 30 Aug 2018

        Also works in recruiting, offering investment, etc. (The overwhelming case for me doing sales has been to folks who are deeply skeptical of sales professionals and believe themselves immune to salesmanship; this works *particularly* well in that context.)

        3 replies 2 retweets 59 likes
        Show this thread
      3. Patrick McKenzie‏ @patio11 30 Aug 2018

        If there are no reasons to not do the deal then *dig deep.* Even presenting your thinking process and degree of rigor can help your counterparty accurately perceive you as looking out for their best interests.

        1 reply 1 retweet 33 likes
        Show this thread
      4. Patrick McKenzie‏ @patio11 30 Aug 2018

        e.g. "You mentioned to me that the commute from the apartment is very important to you, and I thought we were probably not the closest apartment to the station, so I tried to map it out the four places you're looking at. I was actually surprised; turns out we are. Here's map."

        1 reply 2 retweets 23 likes
        Show this thread
      5. Patrick McKenzie‏ @patio11 30 Aug 2018

        n.b. I would not suggest doing this from a position of weakness in the negotiation; I'm thinking *particularly* of candidates here. There are some strong cultural norms to undercut one's own position there and, well, don't do that.

        2 replies 2 retweets 29 likes
        Show this thread
      6. End of conversation
      1. New conversation
      2. rf‏ @rf 30 Aug 2018
        Replying to @patio11

        (My work is a small shop that's in a lot of touch with each client, so we *quite concretely* don't want unhappy clients. Our anti-pitch, or at the very least strong transparency about gaps in how well we suit potential clients' needs, is suuuper real.)

        1 reply 0 retweets 8 likes
      3. Jeri McNeill  🏀 💙 💛‏ @bajshagirl 30 Aug 2018
        Replying to @rf @patio11

        I understand what you’re saying @patio11 but I think @rf has better framing. This isn’t just a tactic. It’s supposed to be a honest reflection on the possible mid-alignments of the fit. If it’s an insincere false humility it doesn’t work.

        1 reply 0 retweets 2 likes
      4. Patrick McKenzie‏ @patio11 30 Aug 2018
        Replying to @bajshagirl @rf

        I think we probably agree more than we disagree? Who likes insincerity. But if I were trying to hire someone for less money than Google was offering, of the universe of possible true statements I could make, "Google will offer you more money." more effective than weather report.

        2 replies 0 retweets 6 likes
      5. Patrick McKenzie‏ @patio11 30 Aug 2018
        Replying to @patio11 @bajshagirl @rf

        P.S. Peanut gallery: Google will offer you more money. What am I talking about? Doesn't matter. They will offer you more money. Critically important that you and people you feel affection for know this.

        1 reply 1 retweet 6 likes
      6. Jeri McNeill  🏀 💙 💛‏ @bajshagirl 30 Aug 2018
        Replying to @patio11 @rf

        Money is never the only consideration _long term_ in a job. Accurate assessment of pro and cons by the listener who hears you state similar accurate assessment is essentially a trust building exercise. Boom 💥 you’ve just offered more than money to the listener.

        0 replies 0 retweets 1 like
      7. End of conversation
      1. New conversation
      2. Colin Percival‏ @cperciva 30 Aug 2018
        Replying to @patio11

        Sometimes this works *too well*. There have been times when I've legitimately tried to discourage people from using Tarsnap, because it really didn't suit their needs and I'd prefer to not have unhappy users... and they've signed up anyway!

        2 replies 0 retweets 13 likes
      3. Patrick McKenzie‏ @patio11 30 Aug 2018
        Replying to @cperciva

        I've had similar experiences.

        0 replies 0 retweets 1 like
      4. End of conversation
      1. New conversation
      2. Sumanth  ⚡‏ @SuMastodon 30 Aug 2018
        Replying to @patio11

        what happens after this?

        1 reply 0 retweets 0 likes
      3. Patrick McKenzie‏ @patio11 30 Aug 2018
        Replying to @SuMastodon

        Overwhelmingly, your counterparty says "Thanks for telling me that. I appreciate how honest you are. Let's do this."

        1 reply 1 retweet 6 likes
      4. Sumanth  ⚡‏ @SuMastodon 30 Aug 2018
        Replying to @patio11

        The one sales trick they couldn't foresee hahah

        0 replies 0 retweets 0 likes
      5. End of conversation
      1. Dmitriy Ryaboy‏ @squarecog 31 Aug 2018
        Replying to @patio11 @spyced

        Yea I do this all the time when recruiting. People appreciate the honesty and sometimes it saves both parties a lot of time.

        0 replies 2 retweets 4 likes
        Thanks. Twitter will use this to make your timeline better. Undo
        Undo
      1. New conversation
      2. Shackleford Hurtmore‏ @Not_shax 30 Aug 2018
        Replying to @patio11

        Have you read Cialdini's book "Influence"... it's one of many things he shows you can do to influence people...

        1 reply 0 retweets 1 like
      3. 1 more reply
      1. New conversation
      2. Jared Volpe‏ @plainspace 31 Aug 2018
        Replying to @patio11

        @threadreaderapp please unroll this gem

        1 reply 0 retweets 0 likes
      3. Thread Reader App‏ @threadreaderapp 31 Aug 2018
        Replying to @plainspace

        Saluti the unroll you asked for: Thread by @patio11: "An underrated tactic in sales is to explicitly say "I want you to have the best possible outcome here so I need to tell […]" https://threadreaderapp.com/thread/1035390986124283904.html … Share this if you think it's interesting. 🤖

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. Hunter‏ @rhunterh 31 Aug 2018
        Replying to @patio11

        This is touched on in a @farnamstreet podcast about negotiation. People feel safer after they’ve already said “no” so get them to say no to something besides the larger deal first, then get to work closing

        0 replies 0 retweets 0 likes
        Thanks. Twitter will use this to make your timeline better. Undo
        Undo

    Loading seems to be taking a while.

    Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.

      Promoted Tweet

      false

      • © 2019 Twitter
      • About
      • Help Center
      • Terms
      • Privacy policy
      • Cookies
      • Ads info